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Nutrafol Account
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How do I tell if I have a subscription?
1. Log in to your account. If you are already logged in, click the My Account button. 2. You will be directed to your account. Once you are ... Continue Reading
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How can I view multiple subscriptions in my account?
1. Log in to your account. If you are already logged in, click the My Account button. 2. You will be directed to your account. Once you are ... Continue Reading
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How do I check the status of a subscription?
1. Log in to your account. If you are already logged in, click the My Account button. 2. You will be directed to your account. Once you are ... Continue Reading
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How do I log in to a Nutrafol account using a one-time code?
1. Visit our Login page. 2. Enter your email address or phone number on the login page. 3. Click the Send My Code button to receive an email... Continue Reading
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How do I change the products in a subscription?
1. Log in to your account. If you are already logged in, click the My Account button.2. You will be directed to your account. Once you are t... Continue Reading
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Can I swap the products in my Hair Growth Duo?
If you are a subscriber you can edit, swap, and add other products to your deliveries through your account page. Simply log in and select “M... Continue Reading
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Can I update my shipping address?
Absolutely! You can update your primary shipping address online by logging in to Nutrafol.com.Click on the "Profile" in the header sectionSc... Continue Reading
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Can I update my billing address?
Absolutely! You can update your primary billing address online by logging in to Nutrafol.com.Click on the "Profile" in the header sectionScr... Continue Reading
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How do I change my renewal date?
You can make this update through your "My Nutrafol" account!Once you login, you will immediately see an option labeled "Change Renewal Date"... Continue Reading
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How can I view my full order history?
1. Log in to your account. If you are already logged in, click the My Account button. 2. You will be directed to your account. Once you are ... Continue Reading
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How do I change my credit card?
1. Log in to your account. If you are already logged in, click the My Account button. 2. You will be directed to your account. Once you are ... Continue Reading
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How do I change the email on my account?
If you need to change the email address linked to your account, please reach out to our Customer Support team at support@nutrafol.com. Continue Reading
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How do I change the name on my account?
1. Log in to your account. If you are already logged in, click the My Account button. 2. You will be directed to your account. Once you are ... Continue Reading
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How do I cancel my subscription?
You can cancel your subscription at any time by going to your account page, selecting "My Subscriptions" and clicking "View" on your plan...... Continue Reading
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I’ve canceled my subscription. Can I reactivate it?
Yes! Just log in to your account, select “My Subscriptions,” and click the ‘Reactivate’ button next to the subscription you’d like to pick b... Continue Reading